Shipping, warranty, exchanges & returns
Free Shipping Policy | Shipping within Canada
Free Shipping is provided on orders of $250 or more, before taxes, within Canada using our shipping provider, Canada Post. Free shipping, where applicable, is regular ground shipping and not express/expedited shipping. We reserve the right to not ship to certain addresses. Please contact us for more information should you have any additional questions.
Tracking Information | Shipping of goods
Shipping Exclusions | Shipping within Canada
At Boreal Outdoor Innovations, we strive to provide the best client satisfaction possible. If your package is missing an item or it has been damaged during transport, please contact us immediately to resolve the issue. If you need to cancel an order you have recently placed, please immediately call us at (647) 669-6904 instead of emailing us. Cancelled orders are subject to a restocking charge of twenty-five percent on the entire order. Please note that once an order has been packed and sent out for shipping, it cannot be cancelled. Once an item has been shipped, all sales are final and no exchanges are possible. Should you have any other questions on our return policy, please contact us either through email (firstname.lastname@example.org) or telephone at (647) 669-6904.