Contact Us and FAQ

Contact Us

Hours of Operations

Monday to Friday 9:00-16:00hrs EST
Please allow up to 24 hours for email response

Mailing Address

Boreal Outdoor Innovations
P.O Box 45033 Port Credit PO
Mississauga, ON
L5G 1B0

Send Us a Message

Frequently Asked Questions

General

Call or email us to place an order. We do not have e-commerce and the moment. We accept cash, e-transfers and Western Union money transfers only.

This is our specialty! Contact us by email for further information.
Absolutely. We would be happy to email or mail another copy free of charge.

Yes, we ship all over the world. Email us for more details

Hot tent stoves and accessories

Yes, all of our stoves are designed to be serviceable and repairable should the need arise, or if accidents occur to your stove.

Unfortunately, we do not repair or service competitor’s hot tent stoves. Contact your original equipment manufacturer or retailer.
Yes, we do manufacture a stove baffle that can be installed in our competitor’s hot tent stoves. No drilling or fastening is required to install them. Please contact us for further details. Please have your stove’s inside and outside dimensions available.
Yes, we are currently in the process of creating another line of portable hot tent stoves made entirely out of titanium, including the nesting pipes. Check our website for current info or you can also email us for updates.
Yes, we manufacturer stainless steel extension pipes for those individuals using single centre support tents that require the additional pipes to clear the tent. Please have your tent’s dimensions on hand when placing an order.
Yes, we can custom manufacture a thicker stainless stoves should the need arise. Please contact us via email for details.
Absolutely. Best would be to email us on which model of stainless steel stove you have purchased from us and we can go from there.

Other Products

Yes, all of our products we manufacture are serviceable and repairable should the need arise. You can contact us through email or call over the telephone to discuss your needs and wants.
If outfitters would like to purchase all of the accessories they come as a packaged offer. Please contact us for details related to pricing
Yes, we manufacture custom bicycle trailers made from either aluminum or titanium. Please email us your dimension or a hand sketch of your trailer in mind.

We also manufacture canoe accessories such as custom yoke mounts, canoe racks, custom vehicle brackets for mounting/strapping canoes down to your vehicle, etc. Please contact us to discuss your needs or wants.

As noted above, we partner with outfitters interested in developing custom products to suit their unique needs.